Configuration

Configuration services deliver the basic setup of your plan rules.  This is how we describe the structure that allows your system to retrieve data, calculate your benefits, produce output and interface with other systems.

Key facets of our approach to configuration include prototyping, phased delivery of functionality and early introduction of user testing.  Through this approach, we drive early acceptance, better administrative practices, a more robust system and better trained resources on your administrative team.  These simple differences create a foundation for a more successful implementation.

We have found that involving customer resources early and more wholly, effectively utilizes the best resources for those parts of the configuration.  This method saves time and money through earlier identification of issues, accounting for undocumented administrative practices, giving early exposure to system users and utilizing functional experts for system output review and testing.

If you would like to find out more about basic configuration services and why our methodology is so successful, contact us (or one of our customers) for more information.  We’d be happy to explain our process and how it might fit for your organization.